Gift Vouchers at The Bay Horse Ravensworth
We can provide physical gift vouchers at the pub, just pop on in and let us know you would like to purchase one and we can sort the rest.
Alternatively we can arrange gift vouchers to be sent digitally for those that cannot make it in person. Just send an email to info@thebayhorseravensworth.co.uk with the value of the voucher you would like to purchase. Then we can arrange a bank transfer directly with yourself.
All vouchers have a 6 month expiry date from the date provided on the voucher. This cannot be extended and the voucher will become void should it not be redeemed in before the expiry date.
Redeeming Your Northern Power Voucher
If like us, you were affected by the local power cuts in January/February 2025 and have received a letter from Northern Power with a redeemable voucher for use at The Bay Horse Ravensworth, please read the below very carefully:
We reserve the right to refuse a voucher if we believe it is not valid or if the following steps are not followed.
Additionally, we will not accept a voucher if you have previously been informed that you are not welcome in our establishment due to your prior behaviour.
Voucher Redemption Guidelines:
- The voucher must be used for a pre-booked meal, with the full amount claimed in a single visit. Please upon booking confirm your address and that you plan to use your voucher.
- You must present this letter at the beginning of your meal as proof of your physical voucher and address.
- The voucher is non-transferable.
- The voucher is valid until 1st November 2025.
- If you lose or misplace your letter, we cannot redeem your credit.
For more information on redeeming your voucher, please contact us directly.
For any other issues relating to ongoing power problems, please contact Northern Power.